CONNECT AND ENGAGE WITH THE LOCAL COMMUNITY
Regardless of how much press attention your merger attracts, regulators, community leaders, and non-profits supported by the acquired institution will be paying attention. And in this age of increasing social awareness, your acquired customers will also be interested in their new bank’s community involvement.
Community Considerations for Acquirers
1. Identify and acknowledge “sacred cow” community commitments that your new customers associate with the acquired bank’s brand. These include road race sponsorships, support for a local art center, funding for social activism, financial literacy, and other civic support.
2. Highlight your own bank’s community initiatives.
3. Involve community relations staff early, and determine if there are any existing banking relationships with community leaders or organizations.
4. Develop community-inclusive messaging for all communications.
Contact us for more information on how BMM can help you with your merger communications program. We will also send you your complimentary copy of our latest e-book, Bank Merger Communications | Excelling Through Change.